Trade Policy

AP Atlantic is an authorized vendor of all the products it distributes.  AP Atlantic sells to other distributors and independent businesses that are registered with the state where business was established.  We are not open to the public.  Proper business license or Resale Ceriticate are required to become a customer of AP Atlantic. 

 

Terms for all transactions is COD.  Methods of payment accepted are cash, bank checks, cashier checks, travelers checks, money order.  We do accept credit card payments; there is a convenience fee for any credit card transaction.  We accept Visa, Mastercard, Discover, and American Express.

 

Special orders require a 50% deposit prior to placing any order.   The balance is due prior to shipping.  If for any reason, a special order must be cancelled, it must occur within two days of placing that order.  After two days, customer will lose the deposit.

 

Returns made from customer errors or order cancellations are subject to a restocking fee of 5% of the returned value.

 

AP Atlantic adheres to each manufacturer's Return Policy.  Defective products, including packaging defects or short-dated product, are refundable.  AP Atlantic can not guarantee product with more than 90 days shelf life.  Damaged goods stemming from customers mishandling is not returnable or refundable.  Customers or third party agents are encouraged to check goods at time of delivery for any possible claims or concerns.  AP Atlantic is not responsible for any claims after the customer or third party agent has signed for and taken hold of shipment. AP Atlantic reserves the right to refuse any claim after delivery has been satisfied.